FAQS

TO ORDER

HOW DO I PLACE AN ORDER?

Placing an order at Little Paws is simple:

  1. Browse our collection
  2. Select the desired item and choose the correct size and color.
  3. Click 'Add to cart'.
  4. Go to your shopping cart and click 'Proceed to checkout'.
  5. Enter your shipping details and payment information.
  6. Confirm your order.
WHICH PAYMENT METHODS ARE ACCEPTED?

At Little Paws we accept the major credit/debit cards like

  • Credit cards (Visa, MasterCard, American Express)
  • PayPal
  • AMEX
  • Apple Pay

and other secure payment methods at checkout.
HOW DO I TRACK MY ORDER?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your package on our website or the courier’s tracking page.

LITTLE PAWS

ARE YOUR PET PRODUCTS SAFE FOR ALL BREEDS AND SIZES?

Yes! Our pet products are designed for cats and dogs of all breeds and sizes. Please check the product descriptions for specific size recommendations.
HOW DO I CHOOSE THE RIGHT SIZE FOR MY PET?

Each product page includes a size Guide in the product Description to help you find the perfect fit. If you're unsure, feel free to contact us for assistance.
ARE THE PET BEDS AND ACCESSORIES WASHABLE?

Yes! Most of our pet beds and accessories are machine washable or easy to clean. Check the care instructions on the product page.
DO YOU OFFER PET PRODUCTS FOR SPECIFIC SEASONS?

Yes! We have cooling beds for summer, warm plush beds for winter, and waterproof accessories to keep your pet comfortable all year round.

SHIPPING & RETURNS

DO YOU OFFER FREE SHIPPING?

Yes! We offer FREE worldwide shipping on all orders.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Shipping times vary by location:

  • 7–12 business days
  • 8–15 business days
  • 10–18 business days
  • 12–20 business days
DO YOU SHIP INTERNATIONALLY?

Yes! We ship worldwide at no extra cost. However, customs duties (if applicable) may be the buyer’s responsibility.
WHAT IS YOUR RETURN POLICY?

We offer a 30-day return policy for unused and undamaged items. If you're not satisfied, contact us within 30 days of receiving your order for a return or exchange.
WHAT IF MY ITEM ARRIVES DAMAGED?

We take great care in packaging, but if your order arrives damaged, please contact us immediately with photos, and we will arrange a replacement or refund.
HOW DO I START A RETURN?

To initiate a return, email us or contact us through contact page with your order details. We will provide instructions on returning your item.